{"id":340714,"date":"2025-11-03T12:56:49","date_gmt":"2025-11-03T17:56:49","guid":{"rendered":"https:\/\/www.concentrix.com\/?p=340714"},"modified":"2025-12-10T10:59:17","modified_gmt":"2025-12-10T15:59:17","slug":"ix-hero-ai-in-travel-and-transport","status":"publish","type":"post","link":"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/","title":{"rendered":"iX Hero: AI in Travel and Transport"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>See how Concentrix\u2019s iX Hero combines human empathy with intelligent AI in travel and transport to resolve disruptions fast.<\/p>\n","protected":false},"author":5,"featured_media":340715,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1246,2035,483,1108,1436,1437],"tags":[1244,2103,2105,2167,4323,4324],"class_list":["post-340714","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-data-artificial-intelligence","category-agentic-ai","category-videos","category-travel-transportation-tourism","category-cx-technology","category-customer-service","tag-travel-transportation-tourism","tag-agentic-ai","tag-ix-hero","tag-ix-product-suite","tag-travel-technology","tag-artificial-intelligence-data"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>iX Hero: AI in Travel and Transport - Concentrix<\/title>\n<meta name=\"description\" content=\"See how Concentrix\u2019s iX Hero combines human empathy with intelligent AI in travel and transport to resolve disruptions fast.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"iX Hero: AI in Travel and Transport - Concentrix\" \/>\n<meta property=\"og:description\" content=\"See how Concentrix\u2019s iX Hero combines human empathy with intelligent AI in travel and transport to resolve disruptions fast.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/\" \/>\n<meta property=\"og:site_name\" content=\"Concentrix\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/concentrix.corporation\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-03T17:56:49+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-10T15:59:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-ix-hero-demo-travel-video.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1052\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Stephan Rachuk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"iX Hero: AI in Travel and Transport - Concentrix\" \/>\n<meta name=\"twitter:description\" content=\"See how Concentrix\u2019s iX Hero combines human empathy with intelligent AI in travel and transport to resolve disruptions fast.\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-ix-hero-demo-travel-video.webp\" \/>\n<meta name=\"twitter:creator\" content=\"@Concentrix\" \/>\n<meta name=\"twitter:site\" content=\"@Concentrix\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/\"},\"author\":{\"name\":\"Stephan Rachuk\",\"@id\":\"https:\/\/www.concentrix.com\/#\/schema\/person\/26a83e488e3ab365dbca3dfc7bccfe70\"},\"headline\":\"iX Hero: AI in Travel and Transport\",\"datePublished\":\"2025-11-03T17:56:49+00:00\",\"dateModified\":\"2025-12-10T15:59:17+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/\"},\"wordCount\":7,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.concentrix.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-ix-hero-demo-travel-video.webp\",\"keywords\":[\"Travel Transportation &amp; Tourism\",\"Agentic AI\",\"iX Hero\",\"ix Product Suite\",\"Travel Technology\",\"Artificial Intelligence &amp; Data\"],\"articleSection\":[\"Artificial Intelligence &amp; Data\",\"Agentic AI\",\"Videos\",\"Travel Transportation &amp; Tourism\",\"CX Technology\",\"Customer Service\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/\",\"url\":\"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/\",\"name\":\"iX Hero: AI in Travel and Transport - Concentrix\",\"isPartOf\":{\"@id\":\"https:\/\/www.concentrix.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-ix-hero-demo-travel-video.webp\",\"datePublished\":\"2025-11-03T17:56:49+00:00\",\"dateModified\":\"2025-12-10T15:59:17+00:00\",\"description\":\"See how Concentrix\u2019s iX Hero combines human empathy with intelligent AI in travel and transport to resolve disruptions fast.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/#primaryimage\",\"url\":\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-ix-hero-demo-travel-video.webp\",\"contentUrl\":\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-ix-hero-demo-travel-video.webp\",\"width\":2000,\"height\":1052,\"caption\":\"iX Hero: AI in Travel and Transport\"},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.concentrix.com\/#website\",\"url\":\"https:\/\/www.concentrix.com\/\",\"name\":\"Concentrix\",\"description\":\"Reimagining Everything CX\",\"publisher\":{\"@id\":\"https:\/\/www.concentrix.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.concentrix.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.concentrix.com\/#organization\",\"name\":\"Concentrix\",\"url\":\"https:\/\/www.concentrix.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.concentrix.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2024\/02\/concentrix_logo.webp\",\"contentUrl\":\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2024\/02\/concentrix_logo.webp\",\"width\":1000,\"height\":155,\"caption\":\"Concentrix\"},\"image\":{\"@id\":\"https:\/\/www.concentrix.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/concentrix.corporation\",\"https:\/\/x.com\/Concentrix\",\"https:\/\/instagram.com\/concentrix\",\"https:\/\/www.linkedin.com\/company\/Concentrix\/\",\"https:\/\/www.youtube.com\/user\/CNXCorporation\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.concentrix.com\/#\/schema\/person\/26a83e488e3ab365dbca3dfc7bccfe70\",\"name\":\"Stephan Rachuk\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"iX Hero: AI in Travel and Transport - Concentrix","description":"See how Concentrix\u2019s iX Hero combines human empathy with intelligent AI in travel and transport to resolve disruptions fast.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/","og_locale":"en_US","og_type":"article","og_title":"iX Hero: AI in Travel and Transport - Concentrix","og_description":"See how Concentrix\u2019s iX Hero combines human empathy with intelligent AI in travel and transport to resolve disruptions fast.","og_url":"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/","og_site_name":"Concentrix","article_publisher":"https:\/\/www.facebook.com\/concentrix.corporation","article_published_time":"2025-11-03T17:56:49+00:00","article_modified_time":"2025-12-10T15:59:17+00:00","og_image":[{"width":2000,"height":1052,"url":"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-ix-hero-demo-travel-video.webp","type":"image\/webp"}],"author":"Stephan Rachuk","twitter_card":"summary_large_image","twitter_title":"iX Hero: AI in Travel and Transport - Concentrix","twitter_description":"See how Concentrix\u2019s iX Hero combines human empathy with intelligent AI in travel and transport to resolve disruptions fast.","twitter_image":"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-ix-hero-demo-travel-video.webp","twitter_creator":"@Concentrix","twitter_site":"@Concentrix","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/#article","isPartOf":{"@id":"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/"},"author":{"name":"Stephan Rachuk","@id":"https:\/\/www.concentrix.com\/#\/schema\/person\/26a83e488e3ab365dbca3dfc7bccfe70"},"headline":"iX Hero: AI in Travel and Transport","datePublished":"2025-11-03T17:56:49+00:00","dateModified":"2025-12-10T15:59:17+00:00","mainEntityOfPage":{"@id":"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/"},"wordCount":7,"commentCount":0,"publisher":{"@id":"https:\/\/www.concentrix.com\/#organization"},"image":{"@id":"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/#primaryimage"},"thumbnailUrl":"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-ix-hero-demo-travel-video.webp","keywords":["Travel Transportation &amp; Tourism","Agentic AI","iX Hero","ix Product Suite","Travel Technology","Artificial Intelligence &amp; Data"],"articleSection":["Artificial Intelligence &amp; Data","Agentic AI","Videos","Travel Transportation &amp; Tourism","CX Technology","Customer Service"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/","url":"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/","name":"iX Hero: AI in Travel and Transport - Concentrix","isPartOf":{"@id":"https:\/\/www.concentrix.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/#primaryimage"},"image":{"@id":"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/#primaryimage"},"thumbnailUrl":"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-ix-hero-demo-travel-video.webp","datePublished":"2025-11-03T17:56:49+00:00","dateModified":"2025-12-10T15:59:17+00:00","description":"See how Concentrix\u2019s iX Hero combines human empathy with intelligent AI in travel and transport to resolve disruptions fast.","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.concentrix.com\/insights\/videos\/ix-hero-ai-in-travel-and-transport\/#primaryimage","url":"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-ix-hero-demo-travel-video.webp","contentUrl":"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/11\/preview-ix-hero-demo-travel-video.webp","width":2000,"height":1052,"caption":"iX Hero: AI in Travel and Transport"},{"@type":"WebSite","@id":"https:\/\/www.concentrix.com\/#website","url":"https:\/\/www.concentrix.com\/","name":"Concentrix","description":"Reimagining Everything CX","publisher":{"@id":"https:\/\/www.concentrix.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.concentrix.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.concentrix.com\/#organization","name":"Concentrix","url":"https:\/\/www.concentrix.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.concentrix.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.concentrix.com\/wp-content\/uploads\/2024\/02\/concentrix_logo.webp","contentUrl":"https:\/\/www.concentrix.com\/wp-content\/uploads\/2024\/02\/concentrix_logo.webp","width":1000,"height":155,"caption":"Concentrix"},"image":{"@id":"https:\/\/www.concentrix.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/concentrix.corporation","https:\/\/x.com\/Concentrix","https:\/\/instagram.com\/concentrix","https:\/\/www.linkedin.com\/company\/Concentrix\/","https:\/\/www.youtube.com\/user\/CNXCorporation\/"]},{"@type":"Person","@id":"https:\/\/www.concentrix.com\/#\/schema\/person\/26a83e488e3ab365dbca3dfc7bccfe70","name":"Stephan Rachuk"}]}},"_links":{"self":[{"href":"https:\/\/www.concentrix.com\/wp-json\/wp\/v2\/posts\/340714","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.concentrix.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.concentrix.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.concentrix.com\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.concentrix.com\/wp-json\/wp\/v2\/comments?post=340714"}],"version-history":[{"count":0,"href":"https:\/\/www.concentrix.com\/wp-json\/wp\/v2\/posts\/340714\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.concentrix.com\/wp-json\/wp\/v2\/media\/340715"}],"wp:attachment":[{"href":"https:\/\/www.concentrix.com\/wp-json\/wp\/v2\/media?parent=340714"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.concentrix.com\/wp-json\/wp\/v2\/categories?post=340714"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.concentrix.com\/wp-json\/wp\/v2\/tags?post=340714"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}