{"id":315001,"date":"2025-08-25T18:55:05","date_gmt":"2025-08-25T22:55:05","guid":{"rendered":"https:\/\/www.concentrix.com\/?p=315001"},"modified":"2025-11-03T15:15:09","modified_gmt":"2025-11-03T20:15:09","slug":"1kosmos-concentrix-contact-center-security","status":"publish","type":"post","link":"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/","title":{"rendered":"1Kosmos + Concentrix Cybersecurity Solution Brief: End-to-End Contact Center Security"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"

Eliminate physical and digital contact center security gaps with an integrated approach to protecting customer data and ensuring compliance.<\/p>\n","protected":false},"author":5,"featured_media":315002,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"footnotes":""},"categories":[514,1248,495,517,1245,1172,1171],"tags":[1180,1241,4255],"class_list":["post-315001","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banking","category-business-continuity-resilience","category-fact-sheet","category-healthcare-services","category-cybersecurity","category-future-of-work","category-fraud-risk-and-security","tag-banking-financial-services","tag-healthcare-services","tag-bfsi-insights"],"acf":[],"yoast_head":"\n1Kosmos + Concentrix Contact Center Security - Concentrix<\/title>\n<meta name=\"description\" content=\"Eliminate physical and digital contact center security gaps with an integrated approach to protecting customer data and ensuring compliance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"1Kosmos + Concentrix Contact Center Security - Concentrix\" \/>\n<meta property=\"og:description\" content=\"Eliminate physical and digital contact center security gaps with an integrated approach to protecting customer data and ensuring compliance.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/\" \/>\n<meta property=\"og:site_name\" content=\"Concentrix\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/concentrix.corporation\" \/>\n<meta property=\"article:published_time\" content=\"2025-08-25T22:55:05+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-03T20:15:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/08\/preview-1kosmos-cybersecurity-solution-brief.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1052\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Stephan Rachuk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"1Kosmos + Concentrix Contact Center Security - Concentrix\" \/>\n<meta name=\"twitter:description\" content=\"Eliminate physical and digital contact center security gaps with an integrated approach to protecting customer data and ensuring compliance.\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/08\/preview-1kosmos-cybersecurity-solution-brief.webp\" \/>\n<meta name=\"twitter:creator\" content=\"@Concentrix\" \/>\n<meta name=\"twitter:site\" content=\"@Concentrix\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/\"},\"author\":{\"name\":\"Stephan Rachuk\",\"@id\":\"https:\/\/www.concentrix.com\/#\/schema\/person\/26a83e488e3ab365dbca3dfc7bccfe70\"},\"headline\":\"1Kosmos + Concentrix Cybersecurity Solution Brief: End-to-End Contact Center Security\",\"datePublished\":\"2025-08-25T22:55:05+00:00\",\"dateModified\":\"2025-11-03T20:15:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/\"},\"wordCount\":9,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.concentrix.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/08\/preview-1kosmos-cybersecurity-solution-brief.webp\",\"keywords\":[\"BFSI\",\"Healthcare\",\"BFSI - Insights\"],\"articleSection\":[\"Banking, Financial Services & Insurance\",\"Business Resilience & Agility\",\"Solution Sheets\",\"Healthcare\",\"Cybersecurity\",\"Emerging Technology\",\"Fraud & Risk Management\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/\",\"url\":\"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/\",\"name\":\"1Kosmos + Concentrix Contact Center Security - Concentrix\",\"isPartOf\":{\"@id\":\"https:\/\/www.concentrix.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/08\/preview-1kosmos-cybersecurity-solution-brief.webp\",\"datePublished\":\"2025-08-25T22:55:05+00:00\",\"dateModified\":\"2025-11-03T20:15:09+00:00\",\"description\":\"Eliminate physical and digital contact center security gaps with an integrated approach to protecting customer data and ensuring compliance.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/#primaryimage\",\"url\":\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/08\/preview-1kosmos-cybersecurity-solution-brief.webp\",\"contentUrl\":\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/08\/preview-1kosmos-cybersecurity-solution-brief.webp\",\"width\":2000,\"height\":1052,\"caption\":\"Contact center security solution brief\"},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.concentrix.com\/#website\",\"url\":\"https:\/\/www.concentrix.com\/\",\"name\":\"Concentrix\",\"description\":\"Reimagining Everything CX\",\"publisher\":{\"@id\":\"https:\/\/www.concentrix.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.concentrix.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.concentrix.com\/#organization\",\"name\":\"Concentrix\",\"url\":\"https:\/\/www.concentrix.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.concentrix.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2024\/02\/concentrix_logo.webp\",\"contentUrl\":\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2024\/02\/concentrix_logo.webp\",\"width\":1000,\"height\":155,\"caption\":\"Concentrix\"},\"image\":{\"@id\":\"https:\/\/www.concentrix.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/concentrix.corporation\",\"https:\/\/x.com\/Concentrix\",\"https:\/\/instagram.com\/concentrix\",\"https:\/\/www.linkedin.com\/company\/Concentrix\/\",\"https:\/\/www.youtube.com\/user\/CNXCorporation\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.concentrix.com\/#\/schema\/person\/26a83e488e3ab365dbca3dfc7bccfe70\",\"name\":\"Stephan Rachuk\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"1Kosmos + Concentrix Contact Center Security - Concentrix","description":"Eliminate physical and digital contact center security gaps with an integrated approach to protecting customer data and ensuring compliance.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/","og_locale":"en_US","og_type":"article","og_title":"1Kosmos + Concentrix Contact Center Security - Concentrix","og_description":"Eliminate physical and digital contact center security gaps with an integrated approach to protecting customer data and ensuring compliance.","og_url":"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/","og_site_name":"Concentrix","article_publisher":"https:\/\/www.facebook.com\/concentrix.corporation","article_published_time":"2025-08-25T22:55:05+00:00","article_modified_time":"2025-11-03T20:15:09+00:00","og_image":[{"width":2000,"height":1052,"url":"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/08\/preview-1kosmos-cybersecurity-solution-brief.webp","type":"image\/webp"}],"author":"Stephan Rachuk","twitter_card":"summary_large_image","twitter_title":"1Kosmos + Concentrix Contact Center Security - Concentrix","twitter_description":"Eliminate physical and digital contact center security gaps with an integrated approach to protecting customer data and ensuring compliance.","twitter_image":"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/08\/preview-1kosmos-cybersecurity-solution-brief.webp","twitter_creator":"@Concentrix","twitter_site":"@Concentrix","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/#article","isPartOf":{"@id":"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/"},"author":{"name":"Stephan Rachuk","@id":"https:\/\/www.concentrix.com\/#\/schema\/person\/26a83e488e3ab365dbca3dfc7bccfe70"},"headline":"1Kosmos + Concentrix Cybersecurity Solution Brief: End-to-End Contact Center Security","datePublished":"2025-08-25T22:55:05+00:00","dateModified":"2025-11-03T20:15:09+00:00","mainEntityOfPage":{"@id":"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/"},"wordCount":9,"commentCount":0,"publisher":{"@id":"https:\/\/www.concentrix.com\/#organization"},"image":{"@id":"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/#primaryimage"},"thumbnailUrl":"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/08\/preview-1kosmos-cybersecurity-solution-brief.webp","keywords":["BFSI","Healthcare","BFSI - Insights"],"articleSection":["Banking, Financial Services & Insurance","Business Resilience & Agility","Solution Sheets","Healthcare","Cybersecurity","Emerging Technology","Fraud & Risk Management"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/","url":"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/","name":"1Kosmos + Concentrix Contact Center Security - Concentrix","isPartOf":{"@id":"https:\/\/www.concentrix.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/#primaryimage"},"image":{"@id":"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/#primaryimage"},"thumbnailUrl":"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/08\/preview-1kosmos-cybersecurity-solution-brief.webp","datePublished":"2025-08-25T22:55:05+00:00","dateModified":"2025-11-03T20:15:09+00:00","description":"Eliminate physical and digital contact center security gaps with an integrated approach to protecting customer data and ensuring compliance.","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.concentrix.com\/insights\/fact-sheet\/1kosmos-concentrix-contact-center-security\/#primaryimage","url":"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/08\/preview-1kosmos-cybersecurity-solution-brief.webp","contentUrl":"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/08\/preview-1kosmos-cybersecurity-solution-brief.webp","width":2000,"height":1052,"caption":"Contact center security solution brief"},{"@type":"WebSite","@id":"https:\/\/www.concentrix.com\/#website","url":"https:\/\/www.concentrix.com\/","name":"Concentrix","description":"Reimagining Everything CX","publisher":{"@id":"https:\/\/www.concentrix.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.concentrix.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.concentrix.com\/#organization","name":"Concentrix","url":"https:\/\/www.concentrix.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.concentrix.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.concentrix.com\/wp-content\/uploads\/2024\/02\/concentrix_logo.webp","contentUrl":"https:\/\/www.concentrix.com\/wp-content\/uploads\/2024\/02\/concentrix_logo.webp","width":1000,"height":155,"caption":"Concentrix"},"image":{"@id":"https:\/\/www.concentrix.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/concentrix.corporation","https:\/\/x.com\/Concentrix","https:\/\/instagram.com\/concentrix","https:\/\/www.linkedin.com\/company\/Concentrix\/","https:\/\/www.youtube.com\/user\/CNXCorporation\/"]},{"@type":"Person","@id":"https:\/\/www.concentrix.com\/#\/schema\/person\/26a83e488e3ab365dbca3dfc7bccfe70","name":"Stephan Rachuk"}]}},"_links":{"self":[{"href":"https:\/\/www.concentrix.com\/wp-json\/wp\/v2\/posts\/315001","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.concentrix.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.concentrix.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.concentrix.com\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.concentrix.com\/wp-json\/wp\/v2\/comments?post=315001"}],"version-history":[{"count":0,"href":"https:\/\/www.concentrix.com\/wp-json\/wp\/v2\/posts\/315001\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.concentrix.com\/wp-json\/wp\/v2\/media\/315002"}],"wp:attachment":[{"href":"https:\/\/www.concentrix.com\/wp-json\/wp\/v2\/media?parent=315001"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.concentrix.com\/wp-json\/wp\/v2\/categories?post=315001"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.concentrix.com\/wp-json\/wp\/v2\/tags?post=315001"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}