{"id":297007,"date":"2025-06-26T17:38:25","date_gmt":"2025-06-26T21:38:25","guid":{"rendered":"https:\/\/www.concentrix.com\/about\/news\/menguasai-perusahaan-yang-cerdas\/"},"modified":"2025-08-05T13:59:16","modified_gmt":"2025-08-05T17:59:16","slug":"mastering-the-intelligent-enterprise","status":"publish","type":"post","link":"https:\/\/www.concentrix.com\/id\/insights\/webinars\/mastering-the-intelligent-enterprise\/","title":{"rendered":"Menguasai Intelligent Enterprise"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"297007\" class=\"elementor elementor-297007 elementor-292316\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0393741 e-flex e-con-boxed e-con e-parent\" data-id=\"0393741\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-67199ca e-con-full e-flex e-con e-child\" data-id=\"67199ca\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-efe25b1 elementor-widget elementor-widget-text-editor\" data-id=\"efe25b1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Seminar daring<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c94f148 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c94f148\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Menguasai Intelligent Enterprise<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f7d14b elementor-widget elementor-widget-text-editor\" data-id=\"7f7d14b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"p1\">Membentuk Talenta, Teknologi, dan Pengalaman Pelanggan dengan Agentic AI<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3840eb1 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"3840eb1\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#register\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Tonton Sekarang<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a4976d elementor-hidden-mobile e-con-full e-flex e-con e-child\" data-id=\"2a4976d\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c1e9b1 e-flex e-con-boxed e-con e-parent\" data-id=\"3c1e9b1\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-da9e4c5 e-con-full e-flex e-con e-child\" data-id=\"da9e4c5\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba498cb elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ba498cb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Bagaimana jika AI bukan menggantikan pekerjaan\u2014melainkan membayangkannya kembali?<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f6eba7 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5f6eba7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Di Era Agentic AI, Peluang Nyata Bukan Sekadar Otomatisasi\u2014Melainkan Kolaborasi. Perusahaan cerdas (intelligent enterprises) mulai bermunculan, di mana manusia dan AI bekerja berdampingan, membentuk ulang peran, alur kerja, dan cara menciptakan nilai. <\/p>\n<p>Bergabunglah bersama Kathy Juve dan Stephanie Kozak\u2014dua pemimpin pemikiran dalam inovasi berbasis teknologi\u2014dalam sesi rekaman berdurasi 45 menit yang membahas bagaimana agentic AI mentransformasi perusahaan dengan menyematkan kecerdasan langsung ke dalam alur kerja, memperkuat potensi manusia, dan mendefinisikan ulang pengalaman pelanggan dengan cara yang belum pernah dibayangkan sebelumnya.<\/p>\n<p>Temukan cara menciptakan kolaborasi yang mulus antara manusia dan AI\u2014untuk membuka peluang baru, mentransformasi operasional, dan menghadirkan nilai nyata di setiap level bisnis.<\/p>\n<p><strong>Masa depan bukan sekadar otomatis\u2014masa depan adalah agentic.<\/strong><\/p>\n<p>Jelajahi Cara Memimpin Perusahaan Anda Menuju Era Baru Kolaborasi Manusia dan AI<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e9521f e-con-full e-flex e-con e-child\" data-id=\"1e9521f\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1cd4acb e-flex e-con-boxed e-con e-child\" data-id=\"1cd4acb\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9b59713 e-con-full e-flex e-con e-child\" data-id=\"9b59713\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e62600c elementor-widget elementor-widget-html\" data-id=\"e62600c\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script src=\"\/\/app-ab34.marketo.com\/js\/forms2\/js\/forms2.min.js\"><\/script>\n\n<form id=\"mktoForm_3287\"><\/form><script>\n MktoForms2.loadForm(\"\/\/app-ab34.marketo.com\", \"870-NJW-193\", 3287, function(form){\n   \/\/Add an onSuccess handler\n   form.onSuccess(function(values, followUpUrl){\n     \/\/Take the lead to a different page on successful submit, ignoring the form's configured followUpUrl.\n          location.href = \"\/insights\/videos\/mastering-intelligent-enterprise\/\";\n          \/\/return false to prevent the submission handler continuing with its own processing\nform.getFormElem().hide();\n   document.getElementById('confirmform').style.visibility = 'visible';\n          return false;\n        });\n      });\n<\/script>\n<div id=\"confirmform\" style=\"visibility: hidden;\">\n<h3>Terima kasih atas minat Anda! You\u2019re being redirected to the webinar watch page and will also be sent a confirmation email. <\/h3>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-62abc0b e-flex e-con-boxed e-con e-parent\" data-id=\"62abc0b\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f95e288 e-con-full e-flex e-con e-child\" data-id=\"f95e288\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b473745 elementor-widget elementor-widget-image\" data-id=\"b473745\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1148\" height=\"1148\" src=\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/05\/circle-hcct-venue-image.webp\" class=\"attachment-full size-full wp-image-284642\" alt=\"\" srcset=\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/05\/circle-hcct-venue-image.webp 1148w, https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/05\/circle-hcct-venue-image-195x195.webp 195w, https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/05\/circle-hcct-venue-image-500x500.webp 500w, https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/05\/circle-hcct-venue-image-150x150.webp 150w, https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/05\/circle-hcct-venue-image-768x768.webp 768w\" sizes=\"(max-width: 1148px) 100vw, 1148px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f93d9a e-con-full e-flex e-con e-child\" data-id=\"9f93d9a\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2deffa0 elementor-widget elementor-widget-text-editor\" data-id=\"2deffa0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"p1\">Naratif Inspiratif<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29ea033 elementor-widget elementor-widget-text-editor\" data-id=\"29ea033\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Tingkatkan produktivitas tim Anda dengan memanfaatkan AI untuk memperkuat kemampuan manusia dan membebaskan mereka dari tugas-tugas yang berulan<strong>g.<\/strong><\/li><li>Ubah cara Anda melayani pelanggan melalui interaksi yang lebih cerdas, cepat, dan personal<strong>.<\/strong><\/li><li>Bayangkan kembali alur kerja di perusahaan Anda dengan menyematkan AI langsung di titik-titik kerja, menghilangkan sekat antar tim, dan menciptakan organisasi yang lebih lincah dan adaptif<strong>.<\/strong><\/li><li>Bangun ekosistem kolaboratif di mana manusia dan AI bekerja berdampingan untuk menghasilkan keputusan yang lebih baik dan hasil yang lebih berdampak.<strong> <\/strong><\/li><li>Dengan fondasi yang tepat, Anda bisa menciptakan perusahaan cerdas yang mendorong inovasi dan menciptakan nilai bisnis berkelanjutan<strong>.<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76fce25 elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"76fce25\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-68e7b4e e-flex e-con-boxed e-con e-child\" data-id=\"68e7b4e\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25bbaa7 elementor-widget__width-initial elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"25bbaa7\" data-element_type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateX_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateX_direction&quot;:&quot;negative&quot;,&quot;motion_fx_translateX_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:2.5,&quot;sizes&quot;:[]},&quot;motion_fx_translateX_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"283\" src=\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2024\/10\/arrows-upbeat-green-test.png\" class=\"attachment-full size-full wp-image-169689\" alt=\"\" srcset=\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2024\/10\/arrows-upbeat-green-test.png 600w, https:\/\/www.concentrix.com\/wp-content\/uploads\/2024\/10\/arrows-upbeat-green-test-195x92.png 195w, https:\/\/www.concentrix.com\/wp-content\/uploads\/2024\/10\/arrows-upbeat-green-test-500x236.png 500w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cbb23d0 e-con-full e-flex e-con e-child\" data-id=\"cbb23d0\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-02e9186 e-flex e-con-boxed e-con e-parent\" data-id=\"02e9186\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e254963 e-con-full e-flex e-con e-child\" data-id=\"e254963\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc506e3 elementor-widget elementor-widget-text-editor\" data-id=\"fc506e3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Pembicara Kami<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d43d68 e-con-full e-flex e-con e-child\" data-id=\"5d43d68\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-3e2eab3 e-con-full e-flex e-con e-child\" data-id=\"3e2eab3\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-bb2dfbb e-con-full e-flex e-con e-child\" data-id=\"bb2dfbb\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e8e919 elementor-widget elementor-widget-image\" data-id=\"4e8e919\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/05\/author-kathy-juve-1.webp\" class=\"attachment-full size-full wp-image-284744\" alt=\"Kathy Juve\" srcset=\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/05\/author-kathy-juve-1.webp 300w, https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/05\/author-kathy-juve-1-195x195.webp 195w, https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/05\/author-kathy-juve-1-150x150.webp 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2bc0cfb e-con-full e-flex e-con e-child\" data-id=\"2bc0cfb\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-693c081 elementor-widget elementor-widget-text-editor\" data-id=\"693c081\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Kathy Juve<\/h4><h4 class=\"p1\">Wakil Eksekutif, Solusi Global<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-435bac0 elementor-widget elementor-widget-text-editor\" data-id=\"435bac0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kathy Juve adalah seorang eksekutif berpengalaman dengan lebih dari 25 tahun di bidang strategi teknologi. Ia telah membantu berbagai klien global dalam mengembangkan solusi berbasis data. Sebelumnya, ia menjabat sebagai CCO dan CMO di [24]7.ai, serta SVP di Concentrix, memimpin strategi inovatif dan satuan tugas AI Generatif. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c53e4c e-con-full e-flex e-con e-child\" data-id=\"4c53e4c\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-76a7baf e-con-full e-flex e-con e-child\" data-id=\"76a7baf\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01bd427 elementor-widget elementor-widget-image\" data-id=\"01bd427\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/06\/author-stephanie-kozak-1.webp\" class=\"attachment-full size-full wp-image-287050\" alt=\"Stephanie Kozak\" srcset=\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/06\/author-stephanie-kozak-1.webp 300w, https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/06\/author-stephanie-kozak-1-195x195.webp 195w, https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/06\/author-stephanie-kozak-1-150x150.webp 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ec61df e-con-full e-flex e-con e-child\" data-id=\"8ec61df\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d5a6c2b elementor-widget elementor-widget-text-editor\" data-id=\"d5a6c2b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"TypographyPresentation TypographyPresentation--medium RichText3-paragraph--withVSpacingNormal RichText3-paragraph HighlightSol HighlightSol--buildingBlock\">Stephanie Kozak<\/h4><h4 class=\"TypographyPresentation TypographyPresentation--medium RichText3-paragraph--withVSpacingNormal RichText3-paragraph HighlightSol HighlightSol--buildingBlock\">Direktur, Konsultan<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59029e0 elementor-widget elementor-widget-text-editor\" data-id=\"59029e0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Stephanie memiliki pengalaman lebih dari satu dekade dalam strategi, penelitian, dan inovasi operasional pengalaman pelanggan (CX), dengan rekam jejak yang kuat dalam memimpin keterlibatan lintas industri yang kompleks dan lintas. Ia ahli dalam teknologi CX dan merancang program layanan pelanggan. Ia meraih gelar BA dari Youngstown State University, serta gelar MA serta PhD dalam bidang Geografi dari Universitas Kansas.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Temukan cara membangun intelligent enterprise dengan AI untuk meningkatkan lingkungan kerja dan interaksi pelanggan.<\/p>\n","protected":false},"author":5,"featured_media":292324,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2657,2435,2434,2432,2399,2398,2397,1728,1568,1773,2065,2079,1654,1655,1656,1723,1724],"tags":[1180,1241,1244,1254,2442],"class_list":["post-297007","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-enterprise-intelligence-id","category-travel-transportation-tourism-id","category-media-komunikasi","category-otomotif","category-ai-agentic","category-teknologi-elektronik-konsumen","category-ritel-e-niaga","category-technology-transformation-id","category-webinars","category-digital-transformation-id","category-perbankan-layanan-keuangan-asuransi","category-layanan-kesehatan","category-business-continuity-resilience-id","category-business-transformation-id","category-cx-technology-id","category-emerging-technology-id","category-data-ai-id","tag-banking-financial-services","tag-healthcare-services","tag-travel-transportation-tourism","tag-data-ai","tag-home-thoughts-id"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - 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