{"id":297005,"date":"2025-06-26T17:38:25","date_gmt":"2025-06-26T21:38:25","guid":{"rendered":"https:\/\/www.concentrix.com\/about\/news\/maitriser-lentreprise-intelligente\/"},"modified":"2025-08-06T12:01:32","modified_gmt":"2025-08-06T16:01:32","slug":"mastering-the-intelligent-enterprise","status":"publish","type":"post","link":"https:\/\/www.concentrix.com\/fr\/insights\/webinars\/mastering-the-intelligent-enterprise\/","title":{"rendered":"L&rsquo;entreprise \u00e0 l&rsquo;\u00e8re de l&rsquo;IA"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"297005\" class=\"elementor elementor-297005 elementor-292316\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0393741 e-flex e-con-boxed e-con e-parent\" data-id=\"0393741\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-67199ca e-con-full e-flex e-con e-child\" data-id=\"67199ca\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-efe25b1 elementor-widget elementor-widget-text-editor\" data-id=\"efe25b1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Webinaire<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c94f148 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c94f148\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>L&rsquo;entreprise \u00e0 l&rsquo;\u00e8re de l&rsquo;IA<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f7d14b elementor-widget elementor-widget-text-editor\" data-id=\"7f7d14b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"p1\">Fa\u00e7onner les talents, la technologie et l&rsquo;exp\u00e9rience client gr\u00e2ce \u00e0 l&rsquo;IA agentique<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3840eb1 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"3840eb1\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#register\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Regarder maintenant<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a4976d elementor-hidden-mobile e-con-full e-flex e-con e-child\" data-id=\"2a4976d\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c1e9b1 e-flex e-con-boxed e-con e-parent\" data-id=\"3c1e9b1\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-da9e4c5 e-con-full e-flex e-con e-child\" data-id=\"da9e4c5\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba498cb elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ba498cb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Si l&rsquo;IA ne rempla\u00e7ait pas le travail &#8211; mais le r\u00e9imaginait ?<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f6eba7 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5f6eba7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00c0 l&rsquo;\u00e8re de l&rsquo;IA agentique, la v\u00e9ritable opportunit\u00e9 n&rsquo;est pas l&rsquo;automatisation &#8211; c&rsquo;est la collaboration. Des entreprises dot\u00e9es d&rsquo;IA \u00e9mergent, dans lesquelles les humains et l&rsquo;IA op\u00e8rent c\u00f4te \u00e0 c\u00f4te, en remodelant les r\u00f4les, les flux de travail et la cr\u00e9ation de valeur elle-m\u00eame. <\/p>\n<p>Rejoignez Kathy Juve et Stephanie Kozak \u2014 deux experts de l&rsquo;innovation technologique \u2014 pour une session de 45 minutes sur la fa\u00e7on dont l&rsquo;IA agentique transforme l&rsquo;entreprise en int\u00e9grant l&rsquo;IA directement dans les flux de travail, en amplifiant le potentiel humain et en red\u00e9finissant les exp\u00e9riences client de mani\u00e8re unique.<\/p>\n<p>D\u00e9couvrez comment favoriser une collaboration transparente entre l&rsquo;humain et l&rsquo;IA &#8211; d\u00e9verrouillant de nouvelles opportunit\u00e9s, transformant les op\u00e9rations et fournissant une valeur mesurable \u00e0 chaque niveau de l&rsquo;entreprise.<\/p>\n<p><strong>Le futur n&rsquo;est pas automatis\u00e9 &#8211; il est agentique.<\/strong><\/p>\n<p>Explorez comment mener votre entreprise dans une nouvelle \u00e8re de synergie humain-IA.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e9521f e-con-full e-flex e-con e-child\" data-id=\"1e9521f\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1cd4acb e-flex e-con-boxed e-con e-child\" data-id=\"1cd4acb\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9b59713 e-con-full e-flex e-con e-child\" data-id=\"9b59713\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e62600c elementor-widget elementor-widget-html\" data-id=\"e62600c\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script src=\"\/\/app-ab34.marketo.com\/js\/forms2\/js\/forms2.min.js\"><\/script>\n\n<form id=\"mktoForm_3287\"><\/form><script>\n MktoForms2.loadForm(\"\/\/app-ab34.marketo.com\", \"870-NJW-193\", 3287, function(form){\n   \/\/Add an onSuccess handler\n   form.onSuccess(function(values, followUpUrl){\n     \/\/Take the lead to a different page on successful submit, ignoring the form's configured followUpUrl.\n          location.href = \"\/insights\/videos\/mastering-intelligent-enterprise\/\";\n          \/\/return false to prevent the submission handler continuing with its own processing\nform.getFormElem().hide();\n   document.getElementById('confirmform').style.visibility = 'visible';\n          return false;\n        });\n      });\n<\/script>\n<div id=\"confirmform\" style=\"visibility: hidden;\">\n<h3>Thanks for your interest! You\u2019re being redirected to the webinar watch page and will also be sent a confirmation email. <\/h3>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-62abc0b e-flex e-con-boxed e-con e-parent\" data-id=\"62abc0b\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f95e288 e-con-full e-flex e-con e-child\" data-id=\"f95e288\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b473745 elementor-widget elementor-widget-image\" data-id=\"b473745\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1148\" height=\"1148\" src=\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/05\/circle-hcct-venue-image.webp\" class=\"attachment-full size-full wp-image-284640\" alt=\"\" srcset=\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/05\/circle-hcct-venue-image.webp 1148w, https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/05\/circle-hcct-venue-image-195x195.webp 195w, https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/05\/circle-hcct-venue-image-500x500.webp 500w, https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/05\/circle-hcct-venue-image-150x150.webp 150w, https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/05\/circle-hcct-venue-image-768x768.webp 768w\" sizes=\"(max-width: 1148px) 100vw, 1148px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f93d9a e-con-full e-flex e-con e-child\" data-id=\"9f93d9a\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2deffa0 elementor-widget elementor-widget-text-editor\" data-id=\"2deffa0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"p1\">Principaux points \u00e0 retenir<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29ea033 elementor-widget elementor-widget-text-editor\" data-id=\"29ea033\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Augmenter vos ressources<\/strong> en utilisant l&rsquo;IA pour am\u00e9liorer les capacit\u00e9s humaines et lib\u00e9rer les \u00e9quipes des t\u00e2ches r\u00e9p\u00e9titives.<\/li><li><strong>Transformer l&rsquo;exp\u00e9rience client<\/strong> gr\u00e2ce \u00e0 des interactions profond\u00e9ment personnalis\u00e9es et intelligentes.<\/li><li><strong>R\u00e9imaginer les flux de travail<\/strong> en int\u00e9grant l&rsquo;IA l\u00e0 o\u00f9 le travail se produit &#8211; en brisant les silos et en stimulant l&rsquo;agilit\u00e9.<\/li><li><strong>Construire une intelligence collaborative<\/strong> o\u00f9 les humains et l&rsquo;IA travaillent ensemble pour g\u00e9n\u00e9rer de meilleurs r\u00e9sultats.<\/li><li><strong>Poser les bases<\/strong> d&rsquo;une entreprise augment\u00e9e par l&rsquo;IA, qui stimule l&rsquo;innovation et la cr\u00e9ation de valeur.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76fce25 elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"76fce25\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-68e7b4e e-flex e-con-boxed e-con e-child\" data-id=\"68e7b4e\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25bbaa7 elementor-widget__width-initial elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"25bbaa7\" data-element_type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateX_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateX_direction&quot;:&quot;negative&quot;,&quot;motion_fx_translateX_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:2.5,&quot;sizes&quot;:[]},&quot;motion_fx_translateX_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"283\" src=\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2024\/10\/arrows-upbeat-green-test.png\" class=\"attachment-full size-full wp-image-169687\" alt=\"\" srcset=\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2024\/10\/arrows-upbeat-green-test.png 600w, https:\/\/www.concentrix.com\/wp-content\/uploads\/2024\/10\/arrows-upbeat-green-test-195x92.png 195w, https:\/\/www.concentrix.com\/wp-content\/uploads\/2024\/10\/arrows-upbeat-green-test-500x236.png 500w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cbb23d0 e-con-full e-flex e-con e-child\" data-id=\"cbb23d0\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-02e9186 e-flex e-con-boxed e-con e-parent\" data-id=\"02e9186\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e254963 e-con-full e-flex e-con e-child\" data-id=\"e254963\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc506e3 elementor-widget elementor-widget-text-editor\" data-id=\"fc506e3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Nos speakers<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d43d68 e-con-full e-flex e-con e-child\" data-id=\"5d43d68\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-3e2eab3 e-con-full e-flex e-con e-child\" data-id=\"3e2eab3\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-bb2dfbb e-con-full e-flex e-con e-child\" data-id=\"bb2dfbb\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e8e919 elementor-widget elementor-widget-image\" data-id=\"4e8e919\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/05\/author-kathy-juve-1.webp\" class=\"attachment-full size-full wp-image-284742\" alt=\"Kathy Juve\" srcset=\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/05\/author-kathy-juve-1.webp 300w, https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/05\/author-kathy-juve-1-195x195.webp 195w, https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/05\/author-kathy-juve-1-150x150.webp 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2bc0cfb e-con-full e-flex e-con e-child\" data-id=\"2bc0cfb\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-693c081 elementor-widget elementor-widget-text-editor\" data-id=\"693c081\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Kathy Juve<\/h4><h4 class=\"p1\">EVP, Solutions globales<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-435bac0 elementor-widget elementor-widget-text-editor\" data-id=\"435bac0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kathy est une passionn\u00e9e avec 25 ans de strat\u00e9gie technologique, guidant les clients globaux sur des solutions bas\u00e9es sur les donn\u00e9es. En tant que leader, elle a \u00e9t\u00e9 CCO et CMO \u00e0 [24]7.ai, puis SVP chez Concentrix, menant des strat\u00e9gies innovantes et dirigeant la Taskforce d&rsquo;IA g\u00e9n\u00e9rative. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c53e4c e-con-full e-flex e-con e-child\" data-id=\"4c53e4c\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-76a7baf e-con-full e-flex e-con e-child\" data-id=\"76a7baf\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01bd427 elementor-widget elementor-widget-image\" data-id=\"01bd427\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/06\/author-stephanie-kozak-1.webp\" class=\"attachment-full size-full wp-image-287048\" alt=\"Stephanie Kozak\" srcset=\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/06\/author-stephanie-kozak-1.webp 300w, https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/06\/author-stephanie-kozak-1-195x195.webp 195w, https:\/\/www.concentrix.com\/wp-content\/uploads\/2025\/06\/author-stephanie-kozak-1-150x150.webp 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ec61df e-con-full e-flex e-con e-child\" data-id=\"8ec61df\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d5a6c2b elementor-widget elementor-widget-text-editor\" data-id=\"d5a6c2b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"TypographyPresentation TypographyPresentation--medium RichText3-paragraph--withVSpacingNormal RichText3-paragraph HighlightSol HighlightSol--buildingBlock\">Stephanie Kozak<\/h4><h4 class=\"TypographyPresentation TypographyPresentation--medium RichText3-paragraph--withVSpacingNormal RichText3-paragraph HighlightSol HighlightSol--buildingBlock\">Directeur, Conseil<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59029e0 elementor-widget elementor-widget-text-editor\" data-id=\"59029e0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Stephanie apporte plus d&rsquo;une d\u00e9cennie d&rsquo;exp\u00e9rience en strat\u00e9gie d&rsquo;exp\u00e9rience client (CX), en recherche et en innovation op\u00e9rationnelle, avec un solide bilan d&rsquo;engagements complexes et interindustriels de premier plan. Elle est une expert en technologie CX et dans la conception de programmes de service client. Elle est titulaire d&rsquo;un BA de Youngstown State University, et d&rsquo;une MA et PhD en g\u00e9ographie de l&rsquo;Universit\u00e9 du Kansas.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>D\u00e9couvrez comment transformer une entreprise avec l&rsquo;IA pour am\u00e9liorer le travail et les interactions client.<\/p>\n","protected":false},"author":5,"featured_media":292322,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2188,2655,2404,2403,2390,2235,2192,2191,2190,2175,2174,2173,2172,2171,2169,2168,1489],"tags":[503,1180,1244,1254,2409],"class_list":["post-297005","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-emerging-technology-fr","category-intelligence-dentreprise","category-technologie-cx","category-transformation-des-entreprises","category-ia-agentique","category-webinars","category-transformation-technologique","category-digital-transformation-fr","category-business-resilience-agility-fr","category-travel-transportation-tourism-fr","category-technologie-et-electronique-grand-public","category-retail-et-e-commerce","category-media-et-communication","category-sante","category-banque-services-financiers-et-assurance","category-automobile","category-data-artificial-intelligence","tag-automotive","tag-banking-financial-services","tag-travel-transportation-tourism","tag-data-ai","tag-home-thoughts-fr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - 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