{"id":284249,"date":"2025-05-22T15:20:19","date_gmt":"2025-05-22T19:20:19","guid":{"rendered":"https:\/\/www.concentrix.com\/?p=284249"},"modified":"2025-12-10T09:36:35","modified_gmt":"2025-12-10T14:36:35","slug":"human-centric-ai-in-customer-service","status":"publish","type":"post","link":"https:\/\/www.concentrix.com\/insights\/thought-leadership\/human-centric-ai-in-customer-service\/","title":{"rendered":"Digital CX Heroes: Your Guide to Human-Centric AI in Customer Service"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"

Gain insights on how human-centric AI can empower advisors for better customer and employee experiences in our whitepaper.<\/p>\n","protected":false},"author":36,"featured_media":284267,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"footnotes":""},"categories":[513,1246,514,2035,1350,1168,516,526,517,520,519,521,1250,1108,1172,1429,1431,1435,1436,1437,1470],"tags":[114,117,406,503,901,1180,1181,1240,1241,1242,1244,1254,1403,2247,2324,2853],"class_list":["post-284249","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-automotive","category-data-artificial-intelligence","category-banking","category-agentic-ai","category-energy-utilities","category-cx-management-insights","category-energy-public-sector","category-thought-leadership","category-healthcare-services","category-retail-ecommerce","category-media-communications","category-technology","category-digital-transformation","category-travel-transportation-tourism","category-future-of-work","category-digital-innovation","category-data-engineering-ai-readiness","category-technology-transformation","category-cx-technology","category-customer-service","category-enterprise-automation","tag-technology","tag-customer-engagement","tag-digital-transformation","tag-automotive","tag-emerging-technologies","tag-banking-financial-services","tag-retail-ecommerce","tag-government-public-sector","tag-healthcare-services","tag-media-communications","tag-travel-transportation-tourism","tag-data-ai","tag-energy-utilities","tag-nordics","tag-home-thoughts","tag-travel-insights"],"acf":[],"yoast_head":"\nYour Guide to Human-Centric AI in Customer Service - Concentrix<\/title>\n<meta name=\"description\" content=\"Gain insights on how human-centric AI can empower advisors for a better experience. 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