{"id":104021,"date":"2024-03-01T18:37:48","date_gmt":"2024-03-01T23:37:48","guid":{"rendered":"https:\/\/www.concentrix.com\/%ec%82%b0%ec%97%85-%eb%b6%84%ec%95%bc\/government-public-sector\/"},"modified":"2025-10-27T17:38:19","modified_gmt":"2025-10-27T21:38:19","slug":"government-public-sector","status":"publish","type":"page","link":"https:\/\/www.concentrix.com\/ko\/industries\/government-public-sector\/","title":{"rendered":"\uc815\ubd80 & \uacf5\uacf5 \ubd80\ubb38"},"content":{"rendered":"\t\t
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Government & Public Sector<\/h1>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\uc2dc\ubbfc \uc5ed\ub7c9 \uac15\ud654\ub97c \uc704\ud55c \uacf5\uacf5 \ubd80\ubb38 \ucee8\uc124\ud305<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\ubcf4\ub2e4 \ub9ce\uc740 \uc0ac\ub78c\ub4e4\uc774 \ub514\uc9c0\ud138 \uc0c1\ud638\uc791\uc6a9\uc744 \uae30\ub300\ud558\uac8c \ub418\uba74\uc11c, \uc815\ubd80 \uae30\uad00\uacfc \uacf5\uacf5 \uae30\uad00\uc740 \uc2dc\ubbfc\ub4e4\uc774 \uc788\ub294 \uc704\uce58\uc5d0\uc11c \uadf8\ub4e4\uacfc \uc0c1\ud638\uc791\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \ud601\uc2e0\ud558\ub294 \uac83\uc774 \uc911\uc694\ud574\uc84c\uc2b5\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uc9c4\ubcf4\ub97c \uac00\ub85c\ub9c9\ub294 \uc7a5\ubcbd\uc740 \uacc4\uc18d\ud574\uc11c \uc815\ubd80\uac00 \ub354 \ud070 \uc0ac\ud68c\uc801 \uc601\ud5a5\ub825\uc744 \ubc1c\ud718\ud560 \uc218 \uc788\ub294 \ub2a5\ub825\uc744 \uc81c\ud55c\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc11c\ube44\uc2a4\uc5d0 \ub300\ud55c \uc2e0\ub8b0\uac00 \uac10\uc18c\ud568\uc5d0 \ub530\ub77c, \uacf5\uacf5 \ubd80\ubb38\uc740 \uc2e0\ub8b0\ub97c \ud68c\ubcf5\ud558\uace0 \ubcc0\ud654\ud558\ub294 \uc2dc\ubbfc\ub4e4\uc758 \uc218\uc694\uc5d0 \uc801\uc751\ud558\uae30 \uc704\ud55c \ub178\ub825\uc5d0 \uc6b0\uc120\uc21c\uc704\ub97c \ub450\uc5b4\uc57c \ud569\ub2c8\ub2e4. \ub514\uc9c0\ud138 \uc2dc\ub300\uc5d0 \ub300\ube44\ud558\uace0 \uacc4\uc2e0\uac00\uc694?<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"What\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\uc6b0\ub9ac\uac00 \ud558\ub294 \uc77c<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Citizen Journey Mapping<\/h4>\n

\uace0\uae09 \ubd84\uc11d \ubc0f \uc0ac\uc6a9\uc790 \uc870\uc0ac \ubc29\ubc95\ub860\uc744 \ud65c\uc6a9\ud558\uc5ec \uc815\ubd80 \uc11c\ube44\uc2a4\uc640 \uc0c1\ud638\uc791\uc6a9\ud558\ub294 \uc2dc\ubbfc\uc758 \uc5d4\ub4dc\ud22c\uc5d4\ub4dc \uc5ec\uc815\uc744 \ud30c\uc545\ud558\uc138\uc694. \ubd88\ub9cc \uc0ac\ud56d, \uac1c\uc120 \uac00\ub2a5\ud55c \uc0ac\ud56d, \ub9cc\uc871\ud558\ub294 \uc0ac\ud56d\uc744 \ud30c\uc545\ud558\uc5ec \uc804\ubc18\uc801\uc778 \uc2dc\ubbfc \uacbd\ud5d8\uc744 \uac1c\uc120\ud574\ubcf4\uc138\uc694.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Omnichannel Citizen Engagement<\/h4>\n

\uc6f9, \ubaa8\ubc14\uc77c \uc571, \uc18c\uc15c \ubbf8\ub514\uc5b4, \ucc57\ubd07 \uc804\ubc18\uc5d0 \uac78\uce5c \ud1b5\ud569 \ucc44\ub110\uc744 \ud1b5\ud574, \uc6d0\ud65c\ud558\uace0 \uc77c\uad00\uc131 \uc788\ub294 \ucc38\uc5ec\ub97c \ubcf4\uc7a5\ud558\ub294 \ud3ec\uad04\uc801\uc778 \uc804\ub7b5\uc744 \uc218\ub9bd\ud574\ubcf4\uc138\uc694. \uc6b0\ub9ac\uc758 \uacf5\uacf5 \ubd80\ubb38 \ucee8\uc124\ud305 \uc194\ub8e8\uc158\uc740 \uc2dc\ubbfc\ub4e4\uc774 \uc5b8\uc81c \uc5b4\ub514\uc11c\ub098 \uc6d0\ud558\ub294 \ucc44\ub110\uc744 \ud1b5\ud574 \uc815\ubd80 \uc11c\ube44\uc2a4\ub97c \uc774\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\uc811\uadfc\uc131 \ubc0f \ud3ec\uc6a9\uc131 \uc194\ub8e8\uc158<\/h4>\n

\uc815\ubd80 \ub514\uc9c0\ud138 \ud50c\ub7ab\ud3fc \uc804\ubc18\uc5d0 \uac78\uccd0, \uc811\uadfc\uc131 \uae30\ub2a5\uacfc \ud3b8\uc758 \uae30\ub2a5\uc744 \uad6c\ud604\ud558\uc5ec \uc2dc\ubbfc\ub4e4\uc774 \uc7a5\uc560 \uc720\ubb34\uc640 \uad00\uacc4\uc5c6\uc774 \uc11c\ube44\uc2a4\ub97c \uc774\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \ud574\ubcf4\uc138\uc694. \uc6b0\ub9ac\uc758 \ubcf4\uc870 \uae30\uc220\uacfc \ud3ec\uc6a9\uc801 \uc124\uacc4 \uc6d0\uce59\uc740 \ubaa8\ub4e0 \uc0ac\ub78c\ub4e4\uc5d0\uac8c \ub514\uc9c0\ud138 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \uc815\ubd80<\/h4>\n

\uc815\ubd80 \uae30\uad00\uc740 \uc6b0\ub9ac\uc758 \uacf5\uacf5 \ubd80\ubb38 \ucee8\uc124\ud305 \uc194\ub8e8\uc158\uc744 \ud1b5\ud574 \ub514\uc9c0\ud138 \uc11c\ube44\uc2a4 \ud638\uc2a4\ud305, \ub370\uc774\ud130 \uc800\uc7a5 \ubc0f \ubd84\uc11d, \ud601\uc2e0\uc801\uc778 \uc194\ub8e8\uc158 \uad6c\ud604\uc5d0 \ud544\uc694\ud55c \ud655\uc7a5 \uac00\ub2a5\ud55c \ud074\ub77c\uc6b0\ub4dc \ub9ac\uc18c\uc2a4\ub97c \ud65c\uc6a9\ud558\uba74\uc11c \ubcf4\uc548 \ubc0f \uaddc\uc81c \ud45c\uc900\uc744 \uc900\uc218\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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AI \ud601\uc2e0<\/h4>

\uc0dd\uc131\ud615 AI\uc758 \ud798\uc744 \ud65c\uc6a9\ud558\uc5ec \uacf5\uacf5 \ubd80\ubb38\uc758 \ud601\uc2e0\uc801 \uc131\uacfc\ub97c \uc774\ub04c\uc5b4\ub0b4\ubcf4\uc138\uc694. \uc6b0\ub9ac\uc758 \uc0dd\uc131\ud615 AI<\/a> \uc81c\ud488\uc740 \uc778\uac04\uacfc \uc720\uc0ac\ud55c \ucd94\ub860 \ubc0f \ucc3d\uc758\uc131\uc744 \uac16\ucd98 \uace0\uae09 AI \uc54c\uace0\ub9ac\uc998\uc744 \ud1b5\ud569\ud558\uc5ec, \uac1c\uc778\ud654\ub41c \uc2dc\ubbfc \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uace0 \ubbf8\ub798 \uc9c0\ud5a5\uc801\uc778 \uc5c5\ubb34 \ubc29\uc2dd\uc744 \uc124\uacc4\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\uae0d\uc815\uc801\uc778 \uc601\ud5a5\uc744 \ubbf8\uce58\ub294 \uacf5\uacf5 \ubd80\ubb38 \uc194\ub8e8\uc158\uc774 \ud544\uc694\ud558\uc2e0\uac00\uc694?<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\uc624\ub298 \ubc14\ub85c \ubb38\uc758\ud558\uc5ec \uc2dc\ubbfc \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uace0 \uc6b4\uc601 \ud6a8\uc728\uc131\uc744 \ub192\uc5ec\ubcf4\uc138\uc694.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\uc2dc\uc791\ud558\uae30<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\u95a2\u9023\u3059\u308b\u30a4\u30f3\u30b5\u30a4\u30c8<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\ud601\uc2e0\uc744 \ubd88\ub7ec\uc624\ub294 \uc0ac\uace0\uc801 \ub9ac\ub354\uc2ed\uacfc \uc5f0\uad6c<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\"Transport<\/a>
<\/a><\/h5>

Case Study<\/p>

\uad50\ud1b5 \ub2f9\uad6d\uc774 \uacf5\ub3d9 \ud300\uc744 \ud65c\uc6a9\ud558\uc5ec \ubcf4\ub2e4 \ub098\uc740 \uc571\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4<\/h4><\/div>\ub354 \uc54c\uc544\ubcf4\uae30<\/a><\/div><\/div>\n<\/div>\n\n
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\"A<\/a>
<\/a><\/h5>

Case Study<\/p>

Chimo \uc704\uae30 \ud5ec\ud504 \ub77c\uc778\uc5d0 AnyPaaS\uc758 \uc548\uc815\uc131\uacfc \uc720\uc5f0\uc131\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4<\/h4><\/div>\ub354 \uc54c\uc544\ubcf4\uae30<\/a><\/div><\/div>\n<\/div>\n\n
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\"AI-Driven<\/a>
<\/a><\/h5>

\ube14\ub85c\uadf8<\/p>

AI \uae30\ubc18 \ud601\uc2e0: CCaaS\uc758 \uc774\uc810\uc774 \uace0\uac1d \uacbd\ud5d8\uc744 \uc7ac\ud3b8\ud558\ub294 \ubc29\ubc95<\/h4><\/div>\ub354 \uc54c\uc544\ubcf4\uae30<\/a><\/div><\/div>\n<\/div>\n\n
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\"Designing<\/a>
<\/a><\/h5>

\ube14\ub85c\uadf8<\/p>

\ub0b4\uc77c\uc744 \uc704\ud55c \uc124\uacc4: \uc778\uac04 \uc911\uc2ec \ud601\uc2e0\uc5d0\uc11c\uc758 \uc0dd\uc131\ud615 AI \uae30\uc220\uc758 \uc5ed\ud560<\/h4><\/div>\ub354 \uc54c\uc544\ubcf4\uae30<\/a><\/div><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\ubb38\uc758\ud558\uae30<\/h2>\n\ucee8\uc13c\ud2b8\ub9ad\uc2a4 \ucc44\uc6a9 \uae30\ud68c\ub97c \ucc3e\uace0 \uc788\ub2e4\uba74 \uc5ec\uae30\ub97c<\/a> \ud074\ub9ad\ud558\uc138\uc694.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Explore our government and public sector consulting solutions for digital transformation and enhanced public service.<\/p>\n","protected":false},"author":5,"featured_media":327197,"parent":98036,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-104021","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nGovernment & Public Sector Consulting \u2013 Concentrix<\/title>\n<meta name=\"description\" content=\"Explore our government and public sector consulting solutions for digital transformation and enhanced public service.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.concentrix.com\/ko\/industries\/government-public-sector\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" 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